Co-Specialty Medical Director

Santa Rosa, California
Feb 20, 2021
May 21, 2021
Rayna Faumuina - Sr. Specialty Recruiter
Position Type
Manager / Director
Full Time
Organization Type
Private Practice

VCA PetCare East Veterinary Hospital, a 24/7 Hybrid hospital (Specialty, Emergency and General Practice) is hiring a Co-Medical Director to lead our team.  This is a wonderful opportunity to have a positive and lasting impact.

So much of VCA PetCare’s success is rooted in the foundation of our family-like culture.  We are a cohesive and collaborative team of highly skilled professionals who work together to promote a fun, learning environment.  Our 13,500 square-foot facility is home to 20+ doctors and 70+ technicians (20+ of whom are registered), where every day we strive to provide top-notch medical care through innovative medicine and teamwork.  Our specialty services include Oncology, Internal Medicine and Surgery.  Our specialists and their teams enjoy an array of top-of-the-line medical equipment including a 64-slice CT, ultrasounds, endoscopy, laparoscopy, ligature and more.  

If you have ever been to Santa Rosa, you know we are nestled in an incredible and beautiful part of the country.  With the ocean, the mountains, majestic redwoods and San Francisco at our fingertips, we enjoy so many of the splendors California has to offer.  If you like fine dining experiences, Sonoma County offers some of the most wonderful and eclectic cuisine in the world.  Wine? Well, we’re pretty famous for that too.

If you are interested in joining our well-established, well-respected emergency and specialty referral center you can call home, then we would love to hear from you.

Job Summary:

The Medical Director (MD) under direction of the field management team, is responsible for establishing the medical quality and patient care practiced by all doctors in a given hospital. The MD achieves this through strong leadership and serving as a mentor and role model for the associate veterinarians and staff.  A MD should demonstrate a strong work ethic, integrity, and a consistent positive attitude. The MD is also an integral part of the hospital management team responsible for the overall financial performance of the hospital, and helps create and drive the overall direction for the hospital that will achieve positive results. The MD also fulfills all of the duties of a staff veterinarian in addition to the specific responsibilities of Medical Director. The MD is a mentor and role model for staff veterinarians and support team members. 

Knowledge, Skills and Abilities:

Well-developed interpersonal skills.

Ability to take information obtained from clients, staff, and other sources, discern that which is credible, and assess the hospital and/or a situation objectively.

Ability to multi-task and deal with high levels of stress in an environment of changing priorities.

Comfortably and confidently confronts difficult issues with co-workers and is a skilled communicator at multiple levels within VCA.

Is capable of, and willing to work the hours necessary to accomplish the required responsibilities and ensure the smooth operation of the hospital.

Medical Responsibilities:

Ensures highest quality patient care (pain control, safe anesthetic practices, wellness care, care for hospitalized patients etc.) and medical decision  making by the associate DVM team

Oversees the medical protocols for the hospital by partnering with the Regional Medical Director (RMD)– including handling of patients with infectious disease, isolation protocols, anesthesia prep/monitoring standards etc.

Works with the associate DVM team to deliver a consistent message to staff and clients regarding patient care, case management and medical standards. Along with the RMD, gives associate DVM’s direct feedback on case management problems or in cases where mistakes were made. Performs an internal review in such circumstances and revises protocols when appropriate.

Along with the RMD, medical record review of associate DVM’s. 

Decides on products/ drugs for hospital to carry as well as equipment purchases within VCA guidelines

Ensures drug log practices in place and secure

Stays medically current by reading journals, attending CE events. Shares knowledge gained with associate veterinarians and technicians

Supports VCA medical initiatives and ensures successful implementation within the hospital

Holds monthly doctor meeting

Ensures equipment problems/needs reported to the HM. Along with RMD and HM, creates new equipment requests

Client Experience:

The MD and RMD handle all client and pDVM complaints related to medical quality or care provided. The MD works with the HM to ensure delivery of top-level client service to every client.

Oversees the client/patient flow to ensure clients receive timely service

Ensures high level and timely communication to clients by DVM team in the delivery method requested by the client

Hospital vision/outreach:

The MD/HM/ROD (Regional Operations Director) and RMD should be key promoters of the hospital through community outreach and involvement.

Encourage local outreach and community involvement by all associates and other key members of the hospital team

Participation in the development of local marketing initiatives with the HM

Strategic planning- continue to look at new opportunities and develop innovative ideas to move the hospital forward

The MD and HM should work closely together on hospital planning for the future!

VCA rewards its team members with a competitive salary and a comprehensive benefits package, including medical/dental/vision coverage plans, life and disability insurance options, a 401(k) retirement savings plan, continuing education allowance, professional liability coverage, generous personal pet care discounts, and more! For more information about this job, please contact Rayna Faumuina, Sr. Specialty Recruiter, at or 760-891-9903.

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