Internal Medicine Consultant

Employer
Zoetis
Location
Australia (AU)
Salary
Competitive
Posted
Oct 21, 2021
Closes
Nov 20, 2021
Practice Area
Small Animal
Contract Type
Permanent
Hours
Full Time
Organization Type
Industry

Zoetis Global Diagnostics is currently seeking a full-time colleague to join the new Global Clinical Consultation Service for Zoetis Reference Laboratories and Point of Care diagnostic divisions, reporting to the Director of Global Consultation Services.

The primary responsibility of this role will be to consult with Zoetis Diagnostics customers via scheduled phone or video appointments phone or via email, regarding the management of clinical cases. This may include assisting customers with the interpretation of laboratory results, advising on the next diagnostic steps for cases and advising on ongoing case management. You may also be asked to develop and present continuing education material for Zoetis Diagnostics customers.

The successful candidate will have strong organizational and communication skills, the availability to build and foster relationships with customers and KOLs and a passion for service to the veterinary community. This is a values-driven organization where service is priority.

RESPONSIBILITES:

  • Provide internal medicine advice via phone, email, and video call to Zoetis Diagnostics Customers
  • Work alongside other boarded specialists to provide advice to customers in various global markets
  • Liaise with members of the global diagnostic customer support and technical support teams
  • Assist in the optimization of an innovative platform to request, perform, and complete consultations
  • Foster a positive, collaborative relationship within the Zoetis team and with our customers and KOLs
  • Facilitate opportunities for continuing education, mentorship, and participate in improvement initiatives or other projects, as appropriate
  • Identify and implement ways to improve the service and/or resolve problems

QUALIFICATIONS:

  • ACVIM or ECVIM Diploma in small animal internal medicine or FANZCVSc (small animal medicine). Board-eligible applicants will also be considered.

KNOWLEDGE AND EXPERIENCE: 

  • Excellent organizational and interpersonal skills; should have proven skills as an effective team player
  • Professional presence
  • Excellent verbal and written communication skills with strong analytic and problem-solving abilities
  • Strong commitment to service
  • Ability to prioritize tasks and projects and to work at a fast pace while ensuring the high level of quality that is expected
  • Flexibility to changing methods and technologies
  • Good IT skills
  • Ability to work from a computer for extended hours
  • Professional working proficiency in English is required. Professional working proficiency in German, French or another language is desirable but is not essential.

 Only applicants with existing permanent work rights for Australia will be considered for this role

Location: Australia (Remote)

Start date: February-March 2022

Position: Full time

Closing Date: 11th November 2021

Apply today via the link, or for informal inquiries please contact Myles McKenna (myles.mckenna@zoetis.com)